Problematic
Thai
8/1/2019
1) Motor seems to run almost all the time. I will be checking electricity use by comparing electric bills before and after delivery of refrigerator.
2) Doors don't align properly. Gap at top is wider than gap at bottom.
3) Kickplate at bottom of box was damaged. Had to be replaced.
Originally posted on Kitchenaid.com
No, I do not recommend this product
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Great Features
Motomama
7/30/2019
I just bought this fridge. Love the ice maker and water dispenser. Freezer is great. Only thing it seems like there is a lack of refrigerator shelf space.
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Yes, I recommend this product
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30 inch wide french door
Conan
7/26/2019
Only had it a week and everything is working well.
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Yes, I recommend this product
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Lots of room. Love the water dispenser!
Barb’s place
7/25/2019
Have room for produce and all the seasonal fruits. Easy to keep clean!
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Yes, I recommend this product
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Excellent looking
Newly
7/25/2019
Bought a month ago all good just getting used to it
Nice looking unit
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Yes, I recommend this product
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I love my Kitchen Aide refrigerator
Susan324
7/19/2019
My frig was delivered a week ago and it is amazing ! Love all the features - the shelves that slide back to make more room! The openness of the refrigerator- lots of space and love love the freezer !
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Perfect size !
k1962
7/17/2019
Just installed this week and I love it. Looks good and fits in kitchen perfectly. Interior lights are wonderful and love interior water dispenser.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Nice size
Lrkz
7/15/2019
I was looking for a high quality fridge without too many bells and whistles and this is it. Storage space is decent; it is not huge. The only thing I don't like is the bin on the left door. I'd rather have another shelf.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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... so many features and it fits!
Suzaru15
7/15/2019
We bought this fridge thanks to the detailed specs online and it's perfect in our small space!
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Very Satisfied with our new Fridge.
Thomas Z
7/7/2019
Very Satisfied with our new Fridge.
We like the way that all drawer contents are visible.
Only wish that the water reservoir would keep the water colder.
Ice maker control arm should be shorter. Ice maker stops making ice until we move ice out from under the control arm.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Clean Design
69vicep
7/7/2019
I have had this fridge for a month now, a little early to be real critical but I can't be. I love this fridge, the way the water line and filter are located, on the side and not in the door wasting space. The freezer racks are nice nothing can fall through and having the option of making ice or not.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Works but bad warranty and icemaker breaks @ 2yr
JustJosh
6/19/2019
I purchased this new about 2 and a half years ago. It looks great, did the job and has nice features. One of these is an ice maker. This broke down on me about a week ago, causing water to spill out onto my nice hardwood floors multiple times before I shut it off. Come to find out the warranty between the 1-5 year mark does not cover the ice maker at all. Unbelievable! After researching, the defrost cycle in this fridge is problematic. Not worth the hassle! Look for a more reliable model!
Also, this fridge is quite small.
Originally posted on Kitchenaid.com
No, I do not recommend this product
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Great features..love the entetior water dispenser
JoaniP
6/18/2019
There was a Kitchen Aid refrigerator in our home when we purchased it and we were very happy with it..so decided to buy a new one
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Sleek and Functional
Purelight
6/18/2019
There are very few choices for French Door Refrigerators in a 30" width, but this KitchenAid model surpasses all the others in terms of styling and functionality! I love the interior water dispenser and adjustable shelves. This is one of the best appliance purchases I've ever made.
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Yes, I recommend this product
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The worst
Disappointedx3
6/17/2019
Bought 6 months ago door came off have 2 wait 2,months for a new door. Everything freezing in my frig. Purchased at PC Richard kitchen aid wont replace it. Have to wait for part . No children gardfly home terrible quality
Originally posted on Kitchenaid.com
No, I do not recommend this product
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Flimsy Parts, Poor Design but Great Look!
Treen
6/1/2019
I bought a KitchenAid fridge, stove and dishwasher in April of 2019. I come from a smaller town so had to do this online so I bought all 3 based on the online pictures.
When my stove was delivered, it had had a giant dent it in, there was a chip in the ceramic top and the seals on my fridge were coming unglued in various places. I also just noticed a chip out of the corner of one of the largest glass shelves and as I haven't cleaned my fridge yet as I have barely been home and my appliances are only 3 months old, we'll assume that it came like that or the glass is low quality and is prone to chipping. I haven't even bothered to log a call with their customer service regarding the chip. I have followed up my original e-mail asking for an update and have not heard back.
I put in a call immediately after receiving my appliances, while I was registering my warranty, and received a reference number and e-mailed KitchenAid/Whirlpool pictures and it has been over three months with no response, with the exception of a standard 'Thank you for your e-mail, someone is looking into this". I know KitchenAid isn't a Luxury brand, but when you're paying $2000+ for the high end of the mid-range appliances, I'd assume that the appliances would come in good condition and KitchenAid/Whirlpool would be more prompt in getting back to me.
I bought the fridge as the water dispenser and ice machine are on the inside of the fridge and I liked the sleek design of having it on the interior. One thing to note is that the ice drawer on the interior takes up a lot of room so you're losing out on freezer space - I did know this before I bought the machine but it's good to note if you're buying the fridge. There is also no room for bigger items like frozen pizza due to the design of the freezer. Also good to note is that it takes a while to fill up a glass or pitcher and the fridge door is open so you're dropping the temperature of the fridge each time you use this feature and it doesn't fully stop when it's done so it leaks a few drops every time you use it which ends up collecting in the bottom drawer of the fridge and on top of the glass shelf of the bottom drawer.
The configuration of the shelves isn't very efficient (there's a strange sliding shelf that enables me to put the taller items in the fridge like wine bottles and such, but you can't access the smaller items behind them where the shelf slides under without removing some of the tall items so it's a bit of a waste of space and Whirlpool should've just used that entire space for taller items. When I was transferring items from my old fridge that was full and 15+ years old, same width and shorter than the new KitchenAid, I had a lot of items that did not fit in the fridge. The fruit and veggie drawers also feel flimsy and the sliders are bowing inwards (you can't fill them too full) and do not keep the drawer in place property.
There is also a great feature that lets you know if the doors haven't closed properly, which happens very often, due to the design of the french doors, however, it is very quiet and only a short beep periodically and there is no way of adjusting the volume or duration of the beeps.
Having said that, I bought the fridge for it's sleek industrial looking design and energy efficiency and it definitely delivers on both of those...having said that, I had to plug in my old fridge due to the limited space/design.
After reading the forums and talking to people who also own the fridge, we all seem to be experiencing the same issues. I wish I would've read the forums instead of going with the recommendation of the guy at the appliance store! I definitely would not buy this fridge again and based on the level of customer service, I would not buy KitchenAid products again.
Originally posted on Kitchenaid.com
No, I do not recommend this product
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Love this refrigerator
Rlboodt123
5/30/2019
Best refrigerator we've ever had & I just love the freezer part.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Sleek
Linds84
5/30/2019
Love the design!!!! The size is perfect. Stainless easy to clean
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Solid fridge
Kate73
5/16/2019
I like the flexibility in shelving. Allow me to accommodate odd sized items.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Great design and performance
RichieD
5/14/2019
Excellent layout, easy to organize visually and performs very well
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Great for small space!
chichi50
4/26/2019
We are renovating a 90 year old kitchen and wanted the fridge to fit the original footprint. This fridge will fit perfectly. Love the retracting shelves. The only minus - one of the crisper drawers does not fit properly.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Slim and built well
LisaEspo
4/26/2019
I love the look and the size was perfect. Seems to be built sturdy. Doors don't seem to close correctly after adjusting 3 times. This is the reason for 3 stars
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Light not working in main fridge
DT100
4/23/2019
The main fridge light was not working upon delivery(should have sent it back then). Took almost a week for the repairman to come and say he needed to order a new part. This took just over two weeks. This did not solve the light problem, but caused the other lights (temp etc. to work intermittently). He said we needed a new fridge. this took a few more days. Very inconvenient!! I should have thought this through, as my Kitchenaid gas stove has never worked properly, but it is such a hassle to get repair people in.
Originally posted on Kitchenaid.com
No, I do not recommend this product
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Super access
Bonnie 53
4/12/2019
I bought this to replace my 22 yr old Kitchenaid side by side fridge. Love the french doors, easy to access everything in the fridge. Nice and bright with lots of room. I really like the split shelve . Only thing - one of the bins on the left door doesn't have a mat liner - which i don't understand when the other bins are all lined. We really like our new fridge.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Excellent fridge
KS128
4/2/2019
I bought this about few weeks ago and working very good
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Compact but yet loaded
Darlene B.
3/24/2019
I love my new fridge. Of course the non-marking stainless steel is perfect. The handles are unique. At first I thought I don't like the roughness of them but the really good because they don't mark. I think that they need to come up with a better idea with some of the door containers.
Great LED lighting inside The fridge.
Great customer service.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Compact size great for small kitchen!
Vinny C.
3/23/2019
Same features as a 36" wide refrigerator. Like the clean look without exterior dispensers.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Love new fridge!
Mel bought a fridge
3/18/2019
I needed a refrigerator that was a smaller width to fit my kitchen. This fridge is small on the outside cavernous on the inside. Absolutely love it's adjustable slide back shelves!
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Lean & Mean
gavin68
3/9/2019
Totally satisfied with operations & performs above advertised level.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Poor quality appliance, poor customer service
Stephen79
3/1/2019
Very disappointed with this fridge, as well as KitchenAid's lackluster efforts to resolve issues. Water dispenser has been malfunctioning since the day it was delivered. Originally serviced under warranty. Replacement parts proved equally defective. Requested further servicing, but was informed both warranty and grace period for return visit from tech had expired. Paid for return visit and replacement parts. Replacement parts proved defective within 24 hours. Awaiting yet another return service call. Kitchenaid customer service declines to provide any alternative solution beyond ongoing service visits, and replacement with substandard parts.
Originally posted on Kitchenaid.com
No, I do not recommend this product
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KitchenAid fridge review
DRFIX
2/18/2019
Love the design. Wish it had a bigger freezer and more area for large bottles. Works great !
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Very happy with our new fridge
J-K-L
2/14/2019
We have had the fridge a few weeks now and we are very happy with it. It is easy to keep organized. We love having the ice maker down in the drawer as we no longer have worry about dropping cubes onto the hardwood floors. Having the built in filtered water is great too as that is one less jug we had to keep in the fridge. Having the smaller French doors allows people to pass by while someone is getting something out of the fridge.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Great refrigerator
butch1946
2/12/2019
We bought this and are very happy with it. I also have two KitchenAid BBQs that are also the best. Thank You KitchenAid
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Looks and works great
Ted B
2/5/2019
bought 4 months ago and still love it very sleek look
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Yes, I recommend this product
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Nice looking and efficient internal design
Linda71
2/4/2019
I bought in 3 months ago - and it has exceeded my expectations. I have previously owned two side by side kitchenAid refrigerators and was very happy with both of them. This one is even better - I love the pull out bottom freezer! This was the only french door refrigerator of all brands that fit my kitchen location. It is smaller cubic ft than the one it replaces but it works because the interior design is so flexible. The only concern I have is the vegetable drawers seem kind of flimsy and don't seem to fit as precisely as I would like. Have to see how they hold up. I've had to change the water filter already and they are pricey. This is probably because of our water (well). May have to forgo the auto icemaker :(. But I still love my new fridge!!
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Simple and great!
Erineliz
2/1/2019
I love this fridge! Simple styling and very efficient.
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Yes, I recommend this product
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convenience at your fingertips
Zuzanat
1/21/2019
we bought this fridge few month ago and we are very happy with it. I never thought I would need a freezer in the kitchen since I have a big one downstairs but it is so handy, also the purified water spout on the inside of the fridge is a genius idea. I must say it was a bit challenging to get the water hooked up but it was all worth it.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Ms
Sherry21
1/11/2019
So far nothing has gotten lost, I can see everything.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Love my new fridge!
Nancylb
1/6/2019
I bought my fridge on Black Friday. It wasn't on sale at Home Depot but was at Lowe's so HD matched the lower price. Delivery was quick and very professional- highly recommended! I was looking for a fridge to fit the space I had which had an interior water dispenser and bottom freezer- this was one of a very few.
There are two adjustable glass shelves for taller items and door shelving accommodates lots of different sized condiments etc. Plenty of room in the 3 see through drawers and seeing what is there before the drawer is opened is a huge plus.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Door Hinge falls apart at 18 months
DlHy
1/5/2019
About six months after the full warranty expired, the plastic supporting the bottom hinge on one of the swinging doors broke and now does not swing properly. I did not expect KitchenAid to design a very important functional piece so poorly. All doors of this model will fail through normal use, and are not covered under warranty after one year. Very disappointed in KitchenAid, I will not buy another KitchenAid Appliance.
Originally posted on Kitchenaid.com
No, I do not recommend this product
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Love the style
Bulldog2180
1/4/2019
I bought this 5 weeks ago and love the bottom freezer!
Originally posted on Kitchenaid.com
Yes, I recommend this product
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nice features, excellent performance
Lousf
1/4/2019
Huge upgrade from my old refrigerator, innovative storage, better cooling and quieter.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Ms
Sherry21
1/3/2019
I like that I can see all around inside where nothing gets lost.
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Yes, I recommend this product
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Ok for size
Jenflo82
1/2/2019
I'm happy with the features. It was hard to find a frig with a water dispenser and ice maker. I'm generally happy with it but it's kinda loud.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Mixed response
JanRab
12/30/2018
We were limited in the choice of refrigerators because of the available space in our kitchen. The two drawbacks I would call attention to: the ice maker makes ice very slowly and stingily, and one must make a special effort to make sure the French doors are closed. Unlike our previous refrigerator, you can't just slam the doors shut -- they will remain ajar unless you firmly close them.
Originally posted on Kitchenaid.com
No, I do not recommend this product
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Sharp looking
Beth64
12/29/2018
I love this, love how the shelves move and lift to design how you want it to be inside. Love the freezer on the bottom, it is very roomy.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Well designed!
DMAz
12/28/2018
Refrigerator is laid out well. A lot of thought was put into the freezer drawers, frozen foods fitt well. The interior water dispenser is a nice feature. The adjustable sliding shelves are very convienient.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Perfect, smart except plastic components WIMPY.
JanetNewcomer
12/17/2018
I love the design and how well thought out the interior is. A generous and just right amount of freezer space. We can fit 30% more food inside, I swear. Ice maker is excellent. Hubs like the cold water dispenser. Every time I use the fridge I think about how smart it is. I also sigh with regret because the bins and shelves are flimsy. Shelves sag. The bottom glass shelf that holds up two additional drawers does not have a continuous frame on it and comes apart if something in the drawer below catches on it. I'm fairly certain the shelves and bins will crack in time. They are thin with no reinforcement.
I also HATE that all the shelves can be pushed back to make more vertical space. These types of shelves take up too much room and push back too easily dumping what is on the shelf. One shelf maybe. All of them?
Bottom line, the components won't last long. If we get two years before having to break out the duct tape it'll be a miracle. I resent having to be so very careful with it. I would gladly pay more $ for better guys because otherwise this thing is perfect.
One other point, there are maybe two refrigerators that will fit in my kitchen. I am grateful I could find one I like this much. Just wish the plastic parts were more substantial.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Freezer and French doors are not closing properly!
krazal
11/17/2018
Very frustrating...I bought this 2 years ago at Sears (bought 5 year warranty as well). Within the first month of having the fridge, the freezer would not close properly. I had Sears look at it and they were able to fix the issue. Now I have the same issue. Not only that, but one of the french doors have become unaligned and very hard to close. I no longer have the warranty because Sears is no longer around so now I'm screwed. This is terrible. I am not happy at all.
Originally posted on Kitchenaid.com
No, I do not recommend this product
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Awesome Layout
LoveMyFridge
10/8/2018
We bought this fridge based on a recommendation from a friend. Love, love, love being able to see everything in the fridge. Like the placement of the drawers. Happy we were able to buy the "smaller" version which fit perfectly in our available space.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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